Our Consumer education initiatives can help consumers make sensible decisions, promote the use of financial services to those who currently don’t use them and protect the consumers from undue influences.
Educational materials are developed and disseminated to consumers through the media, trade fairs, road shows, youth and workplaces forums.

NAMFISA’s consumer education department focuses on consumers’ using financial services to know their Rights and Responsibilities.

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Consumer Education!

Make sensible financial decisions and use financial services available to you.

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Recent Articles

did you know

NAMFISA 2018 Road show

Road show awareness creation:  03rd to 21st of August 2018 Consumers of the financail services and products, did you know...
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did you know

Opuwo Trade Fair 2018

NAMFISA, is the Supervisory Authority of the financial services sectors and supervises Micro lenders, Pension Funds, Insurance Companies, Medical Aid...
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did you know

Otjinene Trade Expo

NAMFISA is the supervisory Authority of the financial services sector and supervises Micro lenders, Pension Funds, Insurance companies, Medical Aids...
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Otjinene Trade Expo
did you know

launch a complaint online

Did you know that now you can lodge your complaint against financial institutions online through a secured portal by logging...
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editor's desk ceo

Financial education is crucial

While financial education is crucial, it should clearly not relieve financial institutions of their role of providing the consumer with...
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editor's desk ceo

Consumer education remains a priority

Consumer education remains a priority area to NAMFISA hence the function falling under the office of the Chief Executive Officer...
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editor's desk ceo

A consumer education website just for you

We have launched a Consumer education website just for you. Click on Consumer education to access information that is relevant...
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editor's desk ceo

2017 is off and running!

2017 is off and running! The Consumer Education Bulletin team that I joined in October 2016 is thankful to our...
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2017 is off and running!
Anti-Money Laundering

AML

how it work
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Uncategorised

TransUnion

How do we minimise risk of financial institutions de-risking us?   Generally, “de-risking” refers to situations where Financial Institutions (FIs)...
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did you know

COMPULSIVE BUYING

It is early Saturday morning. Monica jumps out of bed, takes a glass from her dresser, but just as she...
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COMPULSIVE BUYING
Rights and responsibilities

What is Money Laundering?

The Authority exists to supervise financial institutions and financial services and to advice the Minister of Finance on matters relating...
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Rights and responsibilities

Insurance Agents

The Namibia Financial Institutions Supervisory Authority (NAMFISA) was established by an Act of Parliament (Act No. 3 of 2001) and...
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Rights and responsibilities

Penalties for Non-Compliance with FIA

The Authority exists to supervise financial institutions and financial services and to advice the Minister of Finance on matters relating...
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Rights and responsibilities

Effects of Non-Disclosure of Pre-Existing Medical Conditions

Pre-existing conditions are medical conditions that existed before an insurance policy was taken out. Insurers usually exclude claims arising from...
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Rights and responsibilities

WHAT BORROWERS NEED TO KNOW ABOUT CREDIT LIFE INSURANCE

Very often consumers take out Credit Life Insurance without actually knowing what it is. Simply stated, “Credit Life Insurance” is...
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Rights and responsibilities

NEVER SIGN BLANK OR INCOMPLETE CONTRACTS

If you are approached to take out an insurance policy or when you plan to do so on your own...
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Rights and responsibilities

Effects of early withdrawal or surrender of investment plans

In tough economic times, people are sometimes left scrambling for cash to meet everyday expenses and lifestyle demands. Your insurance...
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Rights and responsibilities

Money Laundering

The Authority exists to supervise financial institutions and financial services and to advice the Minister of Finance on matters relating...
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Rights and responsibilities

The Financing/Funding of Terrorism

The Authority exists to supervise financial institutions and financial services and to advice the Minister of Finance on matters relating...
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